FAQ
Frequently Asked Questions ?
What services do you offer?
We offer a range of services including freight forwarding, warehousing, supply chain management, transportation, and customs clearance.
What types of goods do you transport?
We transport a variety of goods, including but not limited to, perishable items, heavy machinery, hazardous materials, consumer goods, and automotive parts.
What regions do you operate in?
Our services are available globally, with a strong presence in South Sudan and other international markets.
How can I track my shipment?
You can track your shipment using our online tracking system. Simply enter your tracking number on our website to get real-time updates.
What are your shipping rates?
Our shipping rates vary depending on the size, weight, type of goods, and the distance of transportation. Please contact us for a detailed quote.
Do you offer same-day or next-day delivery?
Yes, we offer expedited shipping options, including same-day and next-day delivery, depending on the location and availability of resources. Please inquire about specific routes and services.
How do you ensure the safety and security of shipments?
We prioritize the safety of your goods through strict security protocols, GPS tracking, and experienced personnel. Additionally, we offer insurance options to protect your shipments from unforeseen events.
Do you provide insurance for shipments?
Yes, we offer various insurance options for different types of cargo to ensure your goods are protected during transit.
What documents are required for international shipping?
Depending on the type of shipment, documents such as commercial invoices, packing lists, bills of lading, and certificates of origin may be required. Our team can assist you with all necessary paperwork.
How do I request a shipping quote?
You can request a quote by filling out the form on our website, contacting us via email, or calling our customer service. Please provide details such as the type of goods, destination, and shipment size.
Can you handle oversized or heavy cargo?
Yes, we specialize in handling oversized and heavy cargo, including machinery, vehicles, and industrial equipment.
Do you offer warehousing services?
Yes, we offer warehousing solutions including storage, inventory management, and distribution from multiple locations worldwide.
What is your delivery time for domestic shipments?
Delivery times vary depending on the distance and mode of transportation, but most domestic shipments are delivered within 1-5 business days.
How do I file a claim for lost or damaged goods?
Our services are available globally, with a strong presence in North America, Europe, Asia, and other international markets.
What industries do you serve?
We serve range pf industries including Tea, Rubber, Coconut, Spices, Fiber, Coir, paper, Aviation products, Garment and Machinery, Construction Equipment and Perishable items
About Us
FLIPPOINT GLOBAL is one of the home-grown Transport and Logistics companies in South Sudan delivering effective.
Our Services
Contact Us
- +211 927 890 008
- +211 987 890 008
- adut99@gmail.com
- flippointglobal@gmail.com
Our Location
- At Juba Airport Road opposite Crown Hotel